Your FORUM Experience
Monday, January 12th
8:00 AM-3-00 PM
FORUM 2026 Check-In & Registration
LOCATION: 6th Floor
The Agency’s 4th Annual Golf Classic (Bus Pick-Up) Ticket Required
LOCATION: Omni Lobby
Tee off at the renowned Trump Doral for a day of premier golf, camaraderie, and celebration. Join industry leaders on the championship course for a competitive yet relaxed experience, complete with specialty hospitality, networking opportunities, and a memorable day set against a stunning resort backdrop.
6:30 AM
The Agency Pool Party
LOCATION: 10th Floor
10:00 AM-3:00 PM
Twilight Oasis, Welcome Reception
LOCATION: Omni Lobby – Hidden Key & Reef 76
Step into an enchanting outdoor oasis as we kick off FORUM in style. Guests will be greeted with handcrafted specialty cocktails and elegantly passed hors d’oeuvres, while live entertainment sets a lively yet sophisticated tone. Firepits and soft ambient lighting create a warm, inviting glow, weaving a sense of intimacy and wonder throughout the space. Surrounded by lush greenery, textured décor, and thoughtfully curated details, this opening reception offers the perfect moment to connect, celebrate, and immerse yourself in the energy of FORUM.
Attire: Cocktail–Earth tones, elegant, bohemian chic
6:00-9:00 PM
Tuesday, January 13th
Rise, Morning Pilates Ticket Required
LOCATION: 10th Floor, Pool Deck
Start your morning energized with a Pilates class designed to move your body, awaken your muscles, and set a positive tone for the day. Cost includes mat and spa water.
Attire: Athletic
7:00-8:00 AM
FORUM Day 1 Morning Session
LOCATION: 6th Floor
Attire: Business Professional
9:00 AM-12:20 PM
Welcome to The Agency Global FORUM 2026
LOCATION: 6th Floor
SPEAKER: Mauricio Umansky, CEO & Founder, The Agency
9:00 AM
State of The Agency
LOCATION: 6th Floor
SPEAKER: Rainy Hake Austin, President, The Agency
Join Rainy Hake Austin for an exclusive look at what’s ahead for The Agency in 2026. From global expansion and strategic partnerships to agent support, innovation, and operational excellence, Rainy will share the company’s roadmap for growth and market leadership. Attendees will gain insights into emerging opportunities, tools to elevate client experiences, and how The Agency plans to stay at the forefront of the luxury real estate industry—all while preserving the culture and collaboration that set it apart.
9:25 AM
The Neurology of the 1%
LOCATION: 6th Floor
SPEAKER: Angie Noack, BrainCode Center
Join Angie Noack, expert in neuro-behavioral insights, as she uncovers what drives the world’s most successful clients. Explore the psychology, decision-making patterns, and motivations of the top 1% and learn how to connect, engage, and serve them at the highest level. Gain actionable strategies to attract elite clients, create meaningful relationships, and elevate your business by thinking—and acting—like the very best.
9:55 AM
Global Economic Update
LOCATION: 6th Floor
SPEAKER: Matthew Gardner, Global Economist
Join leading economist Matthew Gardner for a clear breakdown of the global economic trends shaping real estate in 2026 and beyond. From interest rates and inflation to international capital flows and shifting buyer behavior, Gardner reveals what’s coming—and what it means for your business. Walk away with sharp, actionable insights to anticipate market changes, spot new opportunities, and stay ahead in a rapidly evolving landscape.
10:30 AM
Next is Now: Where Rubber Hits the Road on Our Technology Vision
LOCATION: 6th Floor
SPEAKER: Zane Brunett - EVP, Digital Strategy, The Agency
In this forward-looking session, Zane Burnett unveils how The Agency is turning its technology vision into reality with the launch of new tools and platforms in 2026. This session offers an inside look at the innovations designed to streamline workflows, enhance client experiences, and empower agents to operate at the cutting edge of real estate. Attendees leave with a clear understanding of what’s coming, how to leverage these solutions immediately, and the opportunity to stay ahead in a rapidly evolving digital landscape.
11:00 AM
The Agency's 2026 Brand Refresh
LOCATION: 6th Floor
SPEAKER: Laura Corrigan - SVP, Marketing & Communications
In this session, Laura Corrigan offers an early look at The Agency’s evolving brand direction for 2026. Attendees will gain insight into the ideas, strategy, and creative thinking shaping the next phase of the brand, along with how these updates will support future growth and enhance overall impact.
11:30 AM
America Real Estate Association: Leading Through Change: Fireside Chat with Mauricio & Mary-Frances
LOCATION: 6th Floor
SPEAKER: Mauricio Umansky, CEO & Founder, The Agency
Mary-Frances Coleman, CEO, American Real Estate Association
Join Mauricio Umansky and industry leader Mary Frances Coleman for a candid conversation on what’s ahead for real estate as evolving standards, policy shifts, and consumer expectations reshape the profession. They’ll explore how agents can navigate this moment of change and share how they seek to elevate transparency, professionalism, and unity across the industry.
12:00 PM
12:20 PM ————————— LUNCH
Selling to the Globe: How Top Agents Win International Clients & Cross-Border Referrals
LOCATION: 6th Floor
Moderator:
Billy Rose – Founder, The Agency
Panelist:
Santiago Arana – The Agency Brentwood & Miami
Bernardo Mucino Koenig–The Agency Los Cabos
Rebecca Stevenson – The Agency Jamaica
Mike Fabri - The Agency New York
Explore the complexities of marketing luxury real estate to international buyers. Agents will gain insights into cultural nuances, digital engagement strategies, and cross-border tax and regulatory considerations, learning how to effectively connect with a global clientele. The discussion also covers building multicultural teams and leveraging digital campaigns across geographies to expand reach, enhance client experiences, and drive international business growth.
1:30 PM
Elevating Performance: How Elite Brokers Scale, Adapt, and Win
LOCATION: 6th Floor
Moderator:
Mauricio Umansky, The Agency
Panelist:
Dana Trotter–The Agency Hampton
Chris Resop – The Agency Naples
Zar Zanganeh – The Agency Las Vegas
Learn directly from top-performing agents how to scale your business with intention, adapt to shifting market conditions, and elevate agent performance at every level. Walk away with actionable, tactical insights you can implement immediately to grow your team, maximize results, and stay ahead in a competitive real estate landscape.
1:55 PM
The 2026 Great Reset: How to Triple Your Business While 30% of Agents Exit
LOCATION: 6th Floor
SPEAKER: Ricky Carruth
The housing market is about to reset. Demand just hit multi-year highs. Historic pent-up demand is building. 30% of agents will exit in the next 24 months. And the agents who build systems NOW will dominate 2026-2030 while everyone else scrambles. Join Ricky Carruth for "The 2026 Great Reset" and discover the exact blueprint to triple your business while the competition disappears. This isn't motivation—it's strategy.
2:25 PM
The New Rules of Reach: Social Media Strategies That Work in 2026
LOCATION: 6th Floor
SPEAKER: Matthew Kan, CMO, Luxury Listings
Digital strategist and creative marketing expert Matthew Kan unpacks the fast-evolving world of social media in his high-energy keynote. Drawing on the latest trends, data, and real-world case studies, Matthew breaks down what’s working now—and what’s next—across platforms like Instagram, TikTok, LinkedIn, and emerging digital spaces.
From mastering algorithms to building authentic personal brands, he reveals the strategies that drive visibility, engagement, and conversion in an increasingly competitive attention economy. Audiences walk away with tangible tools and creative frameworks to elevate their digital presence, tell compelling stories, and connect with audiences in ways that cut through the noise and build lasting influence.
3:00 PM
Customer Service Experience
LOCATION: 6th Floor
SPEAKER: Rainy Hake Austin, President, The Agency
Introducing The Agency Service Experience, a company-wide initiative designed to set a new standard in customer service for staff, agents, and clients. This program equips our team with the tools, training, and strategies to deliver seamless, personalized experiences at every touchpoint—ensuring exceptional service, stronger relationships, and lasting client satisfaction across the entire Agency network.
3:20 PM
The Why Behind the Win: How Purpose Elevates Performance
LOCATION: 6th Floor
SPEAKER: Alvaro Nunez
Discover how purpose—not strategy—drives extraordinary results. Alvaro Nunez shares lessons from endurance racing to entrepreneurship, showing agents how to uncover their “why,” build trust, and create unstoppable momentum in business and life.
3:35 PM
Never Split The Difference
LOCATION: 6th Floor
SPEAKER: Chris Voss
Join former FBI hostage negotiator Chris Voss as he shares the negotiation strategies that helped him save lives—and how those same techniques can transform business, leadership, and everyday interactions. Drawing on real-world high-stakes experiences, Voss reveals practical tools to build trust, influence outcomes, and achieve results without compromise. Attendees will leave with actionable negotiation skills, including tactical empathy, calibrated questions, and the art of getting “no” to turn into a win.
4:10 PM
5:15 PM-6:45 PM
FORUM Happy Hour
LOCATION: Omni Lobby – Hidden Key & Reef 76
Whispers In The Night – Celebrating Our 2025 Chairman
LOCATION: 2nd Floor
Join us for an elegant black-tie celebration inspired by the enchantment of a Secret Garden. Guests will be welcomed into a lush, candlelit setting filled with sculptural florals, botanical installations, and refined, romantic details. An elevated evening of beauty and celebration awaits as we honor our 2025 Chairman.
This event is for our 2025 Chairman only–no plus ones.
Attire: Black-tie– dark colors, whimsical, floral.
7:30-10:00 PM
Wednesday, January 14th
Breath Work with Santiago Arana Ticket Required
LOCATION: 6th Floor - Anchor Room
Begin your day centered and refreshed with guided breathwork by Santiago, designed to help you release stress, let go of stored tension and trauma, and restore balance to both body and mind. Cost includes mat, eye mask, and spa water.
Attire: Athleisure, warm clothes. Option to bring a blanket.
7:30-8:30 AM
Rise, Morning PilatesTicket Required
LOCATION: 10th Floor, Pool Deck
Start your morning energized with a Pilates class designed to move your body, awaken your muscles, and set a positive tone for the day. Cost includes mat and spa water.
Location: Rooftop Deck
Attire: Athletic
8:00-9:00 AM
FORUM Day 2
LOCATION: 6th Floor
SPEAKER: Mauricio Umansky, CEO & Founder The Agency
10:00 AM
Giveback Homes
LOCATION: 6th Floor
SPEAKER: Caroline Pinal, Giveback Homes
Join Caroline Pinal and a 2025 Build Day recipient family to see the real impact of The Agency’s philanthropic partnership—and learn how to bring giving back into your business in 2026.
10:10 AM
LOCATION: 6th Floor
SPEAKER: Mauricio Umansky, CEO & Founder The Agency
10:20 AM
LOCATION: 6th Floor
SPEAKER: Robert Madu
10:55 AM
11:30 AM ————————— LUNCH
BREAKOUT SESSIONS - PART 1
12:30 PM
Making Headlines
SPEAKERS: Andrea Delgado, Senior Director of Public Relations, The Agency & Isabel Goldstein, Senior Public Relations Manager
6th Floor - Stern B
Winning in Sports & Entertainment
SPEAKER: Tyree Dillingham, How Money Works
Gain exclusive insights on how to become a trusted advisor for elite athletes, coaches, rising professionals, and entertainment/talent managers right in your market. Learn how to connect with high-profile clients, build meaningful relationships, and leave with tactical tips to start engaging and growing your sports, entertainment, and talent network immediately.
6th Floor - Stern A
The Power of F#!king Up: Loss, Resiliency, and the Art of Radical Authenticity.
SPEAKER: Tyler Mount
In this bold session, Tyler examines losses and perceived “failures” from his past and uncovers how they sparked the changes needed to create the life of his dreams. He translates these lessons into universal, actionable insights and marketing strategies that will leave you energized and ready to harness the power of your authenticity—so you can build a personal and professional life that’s distinctly your own.
6th Floor - Batten B
Your AI Toolbox
SPEAKER: Zane Burnett, EVP Digital Strategy
Discover how to leverage AI to streamline your business, boost productivity, and amplify marketing efforts. This session will walk you through practical tools and strategies to save time, work smarter, and stay ahead in 2026—regardless of your tech experience.
6th Floor - Batten A
Inside the Mind of the UHNW: Consumer Behavior & Trends
SPEAKERS:
Lisa Swanson, The Agency Florida Keys
Chris Paoli, The Agency Steamboat
Sandro Dazzan, The Agency Malibu
Explore the unique behaviors, preferences, and decision-making patterns of ultra-high-net-worth clients. This session provides insights on how to connect, build trust, and deliver tailored experiences that resonate with the UHNW market—helping you grow relationships and close high-value deals.
6th Floor - Anchor C
1X to 4X: Scaling Your Business as the Next Generation of Agents
SPEAKERS:
Jason Binab, The Agency Victoria
Jill Fusari, The Agency Alamo
Cody Garcia, The Agency Malibu
Learn the Proven Pathways to Sustainable Growth by discovering how both rising agents and seasoned veterans have scaled their businesses through industry shifts, market cycles, and evolving client expectations. This session reveals their systems, habits, and strategies for achieving long-term success—so you can multiply your production, expand your influence, and future-proof your real estate career.
6th Floor - Anchor B
Strategic Leverage: Unlocking Liquidity for the Ultra-Wealthy
SPEAKERS:
Trevor Barrett, Aclara
Bryan Miller, United Wholesale Mortgage
For UHNW clients, a mortgage isn't a debt; it's a wealth strategy. Learn to speak the language of 'liquidity management' and 'opportunity cost.' We’ll show you how to present real estate financing as a tool to preserve capital for other investments, transforming you from a real estate agent into a strategic partner in your client's portfolio.
6th Floor - Anchor A
BREAKOUT SESSIONS - PART 2
1:30 PM
2026 Brand Campaign & Agent Marketing Strategy
SPEAKERS:
Laura Corrigan, Senior Vice President of PR and Communications
Shane Gazzo, Creative Director
Lesley Stern, Vice President of Agent Marketing
Carolyn Meers, Manager of Digital & Global Partner Content
6th Floor - Stern B
Achieving Digital Omnipresence in 2026
SPEAKER: Matthew Kan, CMO, Luxury Listings
Join Matthew Kan as he explores the strategies behind achieving digital omnipresence in 2026. Drawing from his expertise in luxury real estate marketing, Matthew will share actionable insights on leveraging digital platforms, social media, and content innovation to ensure your listings capture attention everywhere, all the time. Attendees will leave equipped to elevate their online presence and dominate the digital landscape.
6th Floor - Stern A
Winning in Sports & Entertainment
SPEAKER: Tyree Dillingham, How Money Works
Gain exclusive insights on how to become a trusted advisor for elite athletes, coaches, rising professionals, and entertainment/talent managers right in your market. Learn how to connect with high-profile clients, build meaningful relationships, and leave with tactical tips to start engaging and growing your sports, entertainment, and talent network immediately.
6th Floor - Batten B
Zillow
SPEAKER: Laura Gillipse
6th Floor - Batten A
Breaking Ground: The Agency New Development x rennie
SPEAKERS:
Juliet Clapp, The Agency New York
Greg Zayadi, rennie
Join us for an in-depth session exploring The Agency’s New Development division—what it is, how it operates, and the strategic value it brings to agents across our global network. This workshop will break down our approach to planning, marketing, and selling new development projects, while offering practical guidance on how agents can leverage these tools, resources, and best practices to elevate their business, win new opportunities, and better serve clients.
6th Floor - Anchor C
Luxury Presence
SPEAKER: Laura Mcdonald
6th Floor - Anchor B
Strategic Leverage: Unlocking Liquidity for the Ultra-Wealthy
SPEAKERS:
Trevor Barrett, Aclara
Bryan Miller, United Wholesale Mortgage
For UHNW clients, a mortgage isn't a debt; it's a wealth strategy. Learn to speak the language of 'liquidity management' and 'opportunity cost.' We’ll show you how to present real estate financing as a tool to preserve capital for other investments, transforming you from a real estate agent into a strategic partner in your client's portfolio.
6th Floor - Anchor C
The Agency Pulse Training
6th Floor - Stern B
BREAKOUT SESSIONS - PART 3
2:45 PM
Achieving Digital Omnipresence in 2026
SPEAKER: Matthew Kan, CMO, Luxury Listings
Join Matthew Kan as he explores the strategies behind achieving digital omnipresence in 2026. Drawing from his expertise in luxury real estate marketing, Matthew will share actionable insights on leveraging digital platforms, social media, and content innovation to ensure your listings capture attention everywhere, all the time. Attendees will leave equipped to elevate their online presence and dominate the digital landscape.
6th Floor - Stern A
The Power of F#!king Up: Loss, Resiliency, and the Art of Radical Authenticity.
SPEAKER: Tyler Mount
In this bold session, Tyler examines losses and perceived “failures” from his past and uncovers how they sparked the changes needed to create the life of his dreams. He translates these lessons into universal, actionable insights and marketing strategies that will leave you energized and ready to harness the power of your authenticity—so you can build a personal and professional life that’s distinctly your own.
6th Floor - Batten B
Your AI Toolbox
SPEAKER: Zane Burnett, EVP Digital Strategy
Discover how to leverage AI to streamline your business, boost productivity, and amplify marketing efforts. This session will walk you through practical tools and strategies to save time, work smarter, and stay ahead in 2026—regardless of your tech experience.
6th Floor - Batten A
Inside the Mind of the UHNW: Consumer Behavior & Trends
SPEAKERS:
Lisa Swanson, The Agency Florida Keys
Chris Paoli, The Agency Steamboat
Sandro Dazzan, The Agency Malibu
Explore the unique behaviors, preferences, and decision-making patterns of ultra-high-net-worth clients. This session provides insights on how to connect, build trust, and deliver tailored experiences that resonate with the UHNW market—helping you grow relationships and close high-value deals.
6th Floor - Anchor C
1X to 4X: Scaling Your Business as the Next Generation of Agents
SPEAKERS:
Jason Binab, The Agency Victoria
Jill Fusari, The Agency Alamo
Cody Garcia, The Agency Malibu
Learn the Proven Pathways to Sustainable Growth by discovering how both rising agents and seasoned veterans have scaled their businesses through industry shifts, market cycles, and evolving client expectations. This session reveals their systems, habits, and strategies for achieving long-term success—so you can multiply your production, expand your influence, and future-proof your real estate career.
6th Floor - Anchor B
Breaking Ground: The Agency New Development x rennie
SPEAKERS:
Juliet Clapp, The Agency New York
Greg Zayadi, rennie
Join us for an in-depth session exploring The Agency’s New Development division—what it is, how it operates, and the strategic value it brings to agents across our global network. This workshop will break down our approach to planning, marketing, and selling new development projects, while offering practical guidance on how agents can leverage these tools, resources, and best practices to elevate their business, win new opportunities, and better serve clients.
6th Floor - Anchor A
8:00 PM-Close
The Velvet Jungle, FORUM Closing Event
Join us for an unforgettable finale set in a lush, tropical-inspired atmosphere layered with warm night-life energy and an air of playful mystery. Guests will enjoy handcrafted specialty cocktails, elevated light bites, and dynamic entertainment surrounded by rich greenery, moody lighting, textured décor, and hints of masked intrigue woven throughout the space. A vibrant, immersive celebration to close out FORUM in style.
Attire: Cocktail–night club. Tropical, bright colors, bold prints.